The Hotel Staff could not have been more helpful and always engaging, the complimentary tours were amazing, both Jocelyn and Hector superb tour guides, and the rooftop bar, well what a view and the cocktails amazing, Ideal location for right in the centre, Subway close by and main attractions either 15 minute walk or by Subway.
Stephen
aprile 2024
Excellent location in Midtown, within walking distance of the theater district as well as other major sites. Friendly and helpful staff. Activities available at the hotel including wine and cheese gathering on the house.
Veronica
marzo 2024
-Location was great! - ALL staff were very friendly and helpful, I have never stayed anywhere where the level of service is so consistent. Particular mention to the repairs team who came immediately in the night on two occasions when we had reported issues - the soundproofing was great, the room doors are very close together so we were concerned about noise but we did not hear our neighbours throughout our stay apart from entering/leaving their rooms - room was always cleaned to a good standard - concierge was very knowledgeable - AC worked very well - fridge available to store any snacks or drinks - Full length mirror
Berenice
febbraio 2025
Location is great. Staffs are friendly and helpful.
Christine
maggio 2024
We were very happy with the price when compared to location, the Mariott Vacation Club is very ideally located for a quick visit like ours. A host of midtown's most famous locations are within a 15-20 minute including Empire State Building, Times Square, Grand Central and Penn station (where we travelled in and out from), with places like Rockefeller Centre and Radio City another few minutes beyond that. The staff were very friendly and accommodating, we managed to get into our room earlier than check in time, and they gladly stored our bags after check out for a few hours which allowed us to explore the city more before we left. Our room was clean, and that goes for any other area of the hotel we accessed too. We didn't avail of the breakfast or restaurant so I can't comment to that, but it looked like a nice space, wish I had more time to properly try it out. There was a nice rooftop bar that was closed on the days we were there, but we were still able to access to relax and enjoy the view. They seemed to have a decent fitness centre too but we didn't have a chance to use it due to our short stay. In summary we would happily return to Mariott Vacation Club!
Patrick
gennaio 2025
Pierre
novembre 2023
I loved the room and the bathroom. We had been dealing with showers on a cruise ship for over two weeks so it was nice to take a shower with actual water pressure. The location was great. It was easy to walk to multiple places.
Jesseca
novembre 2024
This hotel was so perfect for our trip to New York. The room was a great size and we had the most incredible view of the Empire State Building and a gorgeous New York street. The staff were so friendly and really welcoming every day. The room was cleaned so nicely every day. The extras like the rooftop bar, the daily tours on offer, and even the candy shop in the cafe were such lovely touches and made the hotel feel very special. The bed was so comfy. There wasn’t a thing we didn’t like, we will definitely stay here again when we’re back in New York. Jess, Ireland
Jessica
aprile 2024
Good hotel in a great location. We asked for a city view and could see Empire State Building! Cafes for breakfast within walking distance. We walked from Penn Station to hotel with our luggage, was easy to find and took about 15 mins. Can walk/subway to wherever you want to be. Most staff were very helpful and friendly. Everywhere was very clean and cleaners were super helpful for anything needed. Due to the weather we did not get to use the roof top bar.
Kerry
aprile 2024
Absolutely the best customer service I've experienced at a NY hotel. Entire staff is friendly and accommodating. Had a minor issue with an unrecognized charge that couldn't be resolved until the next morning and was offered two bottles of wine with glasses for the minor inconvenience. Hotel offers lots of cool perks at no additional cost such as walking tours of Central Park, snack/candy bar, wine tastings, etc.
Greg
ottobre 2022